Refund Policy
We want you to feel confident shopping with us. If you’re not fully satisfied with your purchase, we’re here to help.
Eligibility for Refunds
You may request a refund within 7 days of receiving your order.
To be eligible, items must be unused, in the same condition you received them, and in their original packaging.
Certain products (e.g., perishable goods, personalized/custom items, downloadable software, or gift cards) are not eligible for refunds.
Refund Process
Contact Us: Email us at [email protected] with your order number and reason for return.
Return Shipping:
If the return is due to our error (wrong or defective item), we’ll cover return shipping.
For other returns, you are responsible for shipping costs.
Inspection & Approval: Once we receive your return, we’ll inspect the item and notify you about the approval or rejection of your refund.
Refund Issued: Approved refunds will be processed within 7 business days, and a credit will automatically be applied to your original payment method.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, contact us at [email protected]
Late or Missing Refunds
If you haven’t received your refund after 7 days, please:
Check your bank account.
Contact your credit card company (it may take some time before your refund is officially posted).
Contact your bank.
If you’ve done all of this and still haven’t received your refund, please email us.
Contact Us
If you have any questions about our refund policy, reach us at:
📞 +92329-3930393