Return Policy
We want you to love your purchase, but if you need to make a return, we’ll make the process as smooth as possible.
Eligibility for Returns
You may return most items within 7 days of delivery.
Items must be unused, undamaged, and in their original packaging.
Certain products cannot be returned, including:
Perishable or consumable goods
Personalized or custom-made items
Digital downloads and gift cards
Clearance or final sale items
How to Return
Request a Return: Email us at [email protected] with your order number and reason for return.
Shipping:
If the return is due to our mistake (wrong or defective item), we’ll cover return shipping costs.
For other returns, you are responsible for return shipping fees.
Return Authorization: We’ll provide you with a return authorization and instructions on where to send your item.
Condition Check: Once your return is received and inspected, we’ll notify you of the approval or rejection.
Refunds or Exchanges
If approved, you may choose a refund (processed to your original payment method) or an exchange for another product.
Refunds typically appear within 7 business days after processing.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery. We’ll arrange a replacement or refund at no cost to you.
Contact Us
If you have any questions about returns, email us at
[email protected] or call +92329-3930393